3/10/2011
5
D & R Autoworks

If you want customer service that goes above and beyond, go to D&R Autoworks. I recently bought a Groupon for an oil change/comprehensive check/the works, along with a few additional part replacements. I was a bit worried about going to a mechanic I hadn't been referred to by a friend, but I'm thankful I found these guys (and didn't mind traveling a bit to get there thanks to their complimentary car loan/shuttle service to the train). Jeff is a great guy - he's friendly, professional, and prompt with calls to update you on your vehicle. After I picked my car up, I noticed a strange sound - immediately, Jeff took care of the situation and got my car back in the shop, inspected by his coworkers and bosses, fixed, and was in communication the entire time. It wasn't from anything they did wrong - I just drive an older vehicle that's a bit more finicky. Jeff and his crew went above and beyond to fix it, apologized for the problem (even though it wasn't from a repair they did) and delivered my car to my house along with coupons for my next visit. What could have been a headache was a breeze, and I'm thankful I've found an honest mechanic who values good customer service fully.

3/9/2011
5
D & R Autoworks

treated with consideration and extreme respect.

3/7/2011
4
D & R Autoworks

No surprised, everything discussed and good recommendations made. The quality of the work was first class.

3/6/2011
5
D & R Autoworks

We we very happy with your service and will use you again

3/6/2011
5
D & R Autoworks

Fast, reasonable prices, great service. I called at 8am, they had a loaner car to borrow, and my car was done by 12 noon. All around great service

3/2/2011
5
D & R Autoworks

I first used D&R to replace a mirror. They were much less than the dealer and other quotes. This time it was for 30k service and oil change. They called me first to have me approve any work that needed to be done. Everything was explained. Everyone was terrific to deal with.

3/1/2011
5
D & R Autoworks

always well taken care of, just hard to see all of the expense so often

3/1/2011
5
D & R Autoworks

Professional service in a timely manner.

2/24/2011
5
D & R Autoworks

I was most impressed with the courtesy and the most professional manner with which I was treated, I'm so happy that I found people that are not only experts with automobiles but convey warmth and honesty to their customers.Thank you for the V.I.P. treatment.!!Dr. Marvin Berman

2/24/2011
5
D & R Autoworks

Very trustworthy...great work.Very happy with whatever they do.

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