While I live in the area this was the first time I used D&R. My daughters car broke down close to my home and AAA recommended D&R. I was pleased with the service and communication. I felt like they were accurate in their diagnosis of the problem and I appreciated the fact that they did not try hard to sell a whole bunch of other things. I really just wanted to get the car fixed which they did a very good job. Their prices seemed reasonable do overall I was happy and will consider them again in the future.