I especially love how promptly and effiecietly D & R communicates - both a call and email-they completely break down any repairs or routine maintenance isssues so that you know exacly what you are paying for and when the work will be completed. Not only are they great at what they do, but their customer service is top notch. No matter who is helping you at D & R, they are friendly and kind and great at explaining issues in everyday terms. They go above and beyond to make car maintenance and repair a smooth experience.