I have always found D&R accommodating and reliable, ever since my sister first turned me on to them back when they were on Central and Greenbay. It is not easy for me to be without my car and D&R has always bent over backwards to make sure that my time without it was minimal. I have many times been disappointed with the dealer's service (or lack there of), but D&R has stepped up to the plate and delivered where the dealer has struck out. I am amazed that a local service station can know so much more about my car, then the dealership it was purchased at. And D&R even washes my car before I pick it up. WOW! Shame on you dealership! Kudos to you D&R!