4

Everything is great. Evaluation and effort to reduce costs was more than acceptable

5

I'm so glad we found D&R! I've never met a repair place that will tell you exactly what you need - AND WHAT YOU DON'T.Ever since we went in with something we were told (by another repair place) was very costly - and D&R looked at it & charged us the $50 it cost to repair, we've been customers for life!

5

Great service and always fair estimates.

5

I awoke to a dead battery on a busy holiday weekend. After I jump started my car with cables connected to our other car, I called D&R to see if they could check out the car and replace the battery, if necessary. D&R diagnosed the problem as a bad battery and installed a new one within 1/2 hour. Busy weekend only briefly interrupted.

5

Great service! Friendly staff! Highly recommend D&R autoworks!

5

D & R provides fair prices and quality service. I'm very pleased with them.

5

Very professional. No effort to add unneeded services. As in my other visits they provided a full explanation of the work and any future work that may be coming up.Good guys, good prices. Better than any dealer I've been to.

5

I always have a great time visiting with the team. We talk shop and discuss cars.

4

Let me first explain that I bought a groupon for an oil change tier rotation inspection and carwash. When making my appointment I was told that it would take several hours to complete, and I mentioned to the guy on the phone that I had an appointment the same day. He very quickly offered up a free loaner car, which surprised me because i was just a groupon customer. Today I brought them my car at 9am, and got a call from them about 11:45am letting me know they were complete and they went over a few things they found that needed addressing (tires, brakes.....) any way when I brought back the loaner (nothing special but it got me were i was going) the service person gave me my keys back and went over what they found and had printed out cost brake downs for all the estimates for me to take home and look over. I have never had such good service!!!! I was half expecting to get a high pressure up sell at the end- especially since I only came in with a groupon certificate- but that was not the case. I trust these guys and will consider using them again.

5

If you want customer service that goes above and beyond, go to D&R Autoworks. I recently bought a Groupon for an oil change/comprehensive check/the works, along with a few additional part replacements. I was a bit worried about going to a mechanic I hadn't been referred to by a friend, but I'm thankful I found these guys (and didn't mind traveling a bit to get there thanks to their complimentary car loan/shuttle service to the train). Jeff is a great guy - he's friendly, professional, and prompt with calls to update you on your vehicle. After I picked my car up, I noticed a strange sound - immediately, Jeff took care of the situation and got my car back in the shop, inspected by his coworkers and bosses, fixed, and was in communication the entire time. It wasn't from anything they did wrong - I just drive an older vehicle that's a bit more finicky. Jeff and his crew went above and beyond to fix it, apologized for the problem (even though it wasn't from a repair they did) and delivered my car to my house along with coupons for my next visit. What could have been a headache was a breeze, and I'm thankful I've found an honest mechanic who values good customer service fully.

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