The North Shore’s Automotive and Customer Care Specialists

After taking my car to the Audi dealership for years I finally had enough and decided to look elsewhere. The experience here was absolutely awesome, which when you spend thousands of dollars isn’t always how you feel. I felt they were totally transparent and very fairly priced. It’s still a business and I understand what I’m ultimately paying for is the mechanics expertise. This isn’t rock bottom dollar pricing but it also isn’t dealership pricing. Time will tell how good the repairs actually were but I’ve heard so many good things about this place that I assume the work was A+. I work a ton and generally don’t have a time of time for my vehicle, it can get dirtier than I like. I was very pleasantly surprised when I when you pick up my car and the inside had a quick dusting and they deep cleaned my rims (this was actually next on my list since the breakfast was getting really bad). I’ve cleaned these before and I know how time consuming it can be. The people taking care of me were in constant contact and thorough in explaining the issues to me. Now, I have a fairly solid grasp on cars so I knew what they were telling me was the truth. If you are looking for a trustworthy mechanic that’s not the dealership, look no further. Extremely pleased.

Excellent service! My vehicle broke down, they reserved a free Loaner for me and made it available for me to pick up after business hours.

I bring my 2021 Ford Bronco Sport in for a lift and new rims and bigger tires. Chris made sure it went on without a problem. They did a great job and my SUV now looks like a truck which was the look I was going for. Thank you guys!

Excellent Service!!

Everyone was so helpful and my a/c is much better now. I will be scheduling a full checkup soon

Our family has three cars, and we trust D&R with the care of each of them. They communicate quickly and effectively, provide loaner cars, and do top quality work. We’ve been bringing our cars to D&R for six years now, and we wouldn’t have work done on our cars anywhere else.

Great service

THE BEST !!!!!!!!!!!!!!!!!!!!!!

Excellent care as always

We recently moved to Highland Park and I was looking for a competent, professional auto service. D&R are very close to where we live and I liked their presentation on their website. I took my 2004 Mercury Sable there to have an oil change and safety inspection. I was able to make an appointment online and D&R continually kept me up to date on my service appointment. I arrived and check-in was simple. I waited for my vehicle in their very comfortable waiting room. It has wifi and coffee and soft drinks available. The facility is very clean and well maintained. Loaner vehicles are available although I did not need one. When the work was finished, Chris went over everything with me including their multi-point safety inspection and let me know what was going to need attention at the next service interval. The also emailed the inspection report to me so I could see all of the items covered along with pictures. The service fee was very reasonable and the work was done quickly. I was even able to get a discount for being a AAA member. I had a very pleasant experience and I think I have found my go-to auto service provider. I will certainly return to additional services and would highly recommend them to others.