The North Shore’s Automotive and Customer Care Specialists

Work was done on time, and done properly. In addition to the intended work, DR found other items which needed attention. A complete physical for my car.

Always great service at D&R!

Good services!

D&R was the only auto repair shop that responded to my calls/emails for assistance. In fact, a professional responded immediately each time, addressing my concerns honestly, completely and fairly. They even responded promptly when I emailed on a day they were closed. They were able to accommodate my auto repair right away, and fixed a problem that the dealer had addressed incorrectly. Repairing it here also cost me considerably less than it would have cost at the dealer. D&R sent a car to pick me up immediately when I was unable to get there myself to pick up my car, which was greatly appreciated. I definitely plan to come here when I have future auto problems. They made the process very easy, and were very trustworthy.

I especially love how promptly and effiecietly D & R communicates - both a call and email-they completely break down any repairs or routine maintenance isssues so that you know exacly what you are paying for and when the work will be completed. Not only are they great at what they do, but their customer service is top notch. No matter who is helping you at D & R, they are friendly and kind and great at explaining issues in everyday terms. They go above and beyond to make car maintenance and repair a smooth experience.

Always excellent customer service! Needed a battery replacement completed in a pinch, they pulled my car in same day and fixed all of our issues. I love the attention to customer satisfaction that I receive from this local business. Highly Recommended!

I had a loose heat shield and they were able to see me and my car right away and fixed the problem while I waited. Great service!

Great service and very honest

Been using D&R for over 5 yrs and their service and work are top notch. Solid work and courteous staff and good pricing.

D & R do very thorough job of vehicle inspection & service, i am always satisfied with their work. The loaner vehicle service is very helpful. My vehicle is washed & cleaned with every appointment which is another great service provided, great sanitation service during covid times as well.