Category Archives: Customer Service

What to Do After Buying a New Car

Nothing can bring you down as you drive off the lot in your new car. As soon as you arrive at home and stack your paperwork on the counter, you are hit with the truth: You’ve got lots to do for this new purchase. First, congratulate yourself. Buying a new car is an exciting decision and a large commitment. If you want to stand outside admiring your car for an hour, now is the acceptable time. Now it is time to get to work. Here are some basic steps you’ll take after you buy a new car. Get Auto Insurance You may be required to provide proof of insurance at the dealership before you close the sale. You may also secure car insurance at the dealership. You might need to communicate with your current insurance agent to change plans and make them aware of your purchase. Register the Car You can register your car with proof of insurance. You cannot simply put old license plates on your new car, but you may purchase or transfer ex ... read more

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Customer Service

What to say when buying a new car

Everyone has theories about how to buy a new car. Negotiating with the car dealer gets a lot of buzz. We hear about what you should not say to a dealer, but isn’t it easier to focus on what you should say? We made a list of things to tell your dealer that will help you get the best price and the best service on your new car. “I’m not buying today” Don’t be afraid to tell the salesperson that you won’t be buying a car on your first visit to the dealership. Test drive a few cars, research the internet, ask friends, and discuss with the dealer. See if you’re interested in buying at this dealership. “I’m here for my appointment” When you are ready, call to make an appointment. This shows that you are serious and ready to make a deal. “I’ve done my research” Show the dealer that you mean business. Go to the dealership with the invoice price and online pricing quotes in hand. The dealer will see you know the figures and are com ... read more

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Customer Service

Halloween Safety Tips for Parents and Teens

Halloween is one holiday that can be either incredibly innocent and fun or completely reckless and dangerous, especially for teenagers. Once kids have outgrown the trick-or-treating days of dressing up like their favorite cartoon characters, they often develop a spirit of adventure that leads them into trouble on the most famous night for pranks, stunts and general mayhem. Thus, when it comes to making sure their teens stay safe on October 31, it’s important to talk with them about the evening and what it will entail. First, it’s important that parents know the details of their teen’s evening including where they will be and when, who will be with them and how they can be reached. Other details including the presence of alcohol and method of transportation are also key. Parents, it’s your right and responsibility to establish rules for and with your teen in order to ensure their safety, so don’t be afraid to put your foot down if you feel uncomfortable with any situati ... read more

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Customer Service

The Power of Parenting

There’s good news for the American family. According to a study conducted by two economists from the University of California, San Diego, the amount of time parents are spending with their kids today has risen dramatically when compared to earlier generations. The study, which analyzed how Americans used their time during different periods from 1965 to 2007, revealed that, since the mid-1990s, the level of parental involvement with their children had almost doubled for both men and women, working or not. And at D&R Autoworks, we couldn’t be more pleased. Research has shown that children whose parents take an active role in their lives experience tremendous benefits—emotionally, mentally and physically. According to the Journal of the American Medical Association, teens whose parents are present when they go to bed, wake up and come home from school are less likely to experience emotional distress, as are those who engage in activities with their parents. Resear ... read more

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Customer Service

Teenage Driving: What To Do After an Accident

Whether we want it to happen or not, it’s a real threat. Due to the number of car crashes among teenagers in America, it’s a very real possibility that your son or daughter may wind up being involved in one of the more than six million car crashes that take place in the United States every year, many of which are caused by or involve young men and women who are just learning the rules of the road. Of course, we hope this never happens to your child and that this blog post never needs to be put to use, but just in case it does, it’s best to be prepared. So, let us ask the question: Parents, do your children know what to do if they are involved in an auto accident? If not, it’s time to sit them down and help them understand the steps. First, the important thing is to try and stay calm. Yes, it’s going to be a scary situation. Prepare them for that. It’s going to be emotional, and it’s going to shake them up. That’s okay. The important thing is to keep a level hea ... read more

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Customer Service

School Bus Safety

School Bus Safety

It won’t be long before we see them again…those big, yellow machines that carry our precious cargo to and from school every day: school buses. Whether your kids love them or hate them, these buses provide a valuable service to our communities and to busy parents. We trust them and their drivers with our children and pray that they never break down or find their way into any kind of accident. When it comes to school bus safety, however, part of the responsibility lies on us. The school does its part to keep the vehicles working, and the drivers hold up their end of the deal by obeying traffic laws and maintaining their training. The rest is up to us—and our kids. This fall, one of the best things you can do to make sure your kids have a positive school experience is by talking to them about school bus safety and what behaviors are appropriate when traveling to and from school. It starts at the bus stop. While they may be tempted to run and play with the ... read more

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Customer Service
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