Yearly Archives: 2015

Give Me a Brake! What does your vehicle really need?

Almost 4 to 5 times a day we get a call asking about brake pricing, the customer really does not know why they need brakes other than they were told they needed them replaced. So we can better understand their needs we ask a couple simple questions, First off we always ask, what make and model the vehicle is, and the approximate mileage,  1) do you know if it is front or rear that need replacement?  2) do you know what your current brake pad thickness is?  3) do you know if the brake rotors need replacement, now this is where it gets interesting, almost all of the callers have been told that the brake rotors need replacement.  The latest call I received yesterday morning was a customer with a 3 year old Toyota with 28,000 miles on it. They were told they needed front and rear brakes with all 4 rotors needing replacement. I found it to be a little odd that a vehicle this new with only 28,000 miles needed these repairs. I discussed with the customer that I w ... read more

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